Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to KEY-CAD!
The terms "we", "us" and "our" refer to KEY-CAD. KEY-CAD operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").
KEY-CAD is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors, product appearance, packaging, backgrounds, keycaps, accessories, and other visual elements may differ slightly from how they appear on your screen due to your device, display settings, manufacturing variations, or product updates.
We do not warrant that the appearance of products purchased by you will be identical to how they are depicted or rendered in our online store.
All descriptions of products are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
Product specifications, included accessories, compatibility information, and features are described on the applicable product page.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
KEY-CAD reserves the right to accept or decline an order where permitted by applicable law, including in cases of suspected fraud, payment issues, pricing errors, stock availability issues, or other legitimate reasons.
Your order is not accepted until KEY-CAD confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as KEY-CAD may be unable to accommodate cancellation or modification requests once an order has entered processing or has been shipped.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing information, shipping information, and/or telephone number provided when the order was placed.
Your purchases are subject to our Return & Refund Policy.
You represent and warrant that your purchases are for lawful purposes.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotional offers, and promotions are subject to change without notice.
The price charged for a product or service will be the price displayed and applicable at the time the order is placed, subject to correction of obvious pricing errors where permitted by law.
Applicable taxes and shipping costs will be displayed where required during checkout.
Customs duties, import taxes, brokerage charges, or other charges imposed by the destination country may apply to international orders where applicable. Unless expressly stated otherwise or required by applicable law, these charges are the responsibility of the customer.
We may offer promotions from time to time that are governed by separate terms and conditions. If there is a conflict between the terms of a specific promotion and these Terms, the applicable promotional terms will govern to the extent of that conflict.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
KEY-CAD ships to supported destinations worldwide.
Shipping estimates may vary depending on the destination, selected shipping service, customs processing, carrier operations, and other circumstances.
Delivery dates and transit times displayed on our website are estimates unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete addresses supplied by customers, or events outside our reasonable control, subject always to any rights you may have under applicable consumer law.
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you believe your shipment has been lost, damaged, or incorrectly delivered, please contact us at support@key-cad.net so we can investigate the issue.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product photographs, videos, audio, software-related materials, original designs, product designs, website elements, and the selection and arrangement thereof, are owned by or licensed to KEY-CAD and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, commercially exploit, or transmit material from the Services without our prior written consent, except where otherwise permitted by applicable law.
Nothing in these Terms grants you a license or other intellectual property right belonging to KEY-CAD, Shopify, or any third party except as expressly provided.
KEY-CAD is an independent brand. References to third-party games, companies, names, logos, and trademarks are used solely where appropriate to identify compatibility or provide descriptive information. Third-party trademarks remain the property of their respective owners.
Unless expressly stated otherwise, KEY-CAD products are not affiliated with, endorsed by, sponsored by, or associated with third-party game publishers or developers.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to tools or services offered by third parties as part of the Services which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement, except where applicable law provides otherwise.
Any use by you of optional third-party tools offered through the website is at your discretion, and you should ensure that you understand and agree to the terms on which those tools are provided by the relevant third-party provider.
We may also offer new features, tools, or resources through the Services in the future. Such features will also form part of the Services and will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials, integrations, or hyperlinks to websites operated by third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you choose to leave our Services to access third-party websites or services, you should review the applicable third party's terms, policies, and practices before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should generally be directed to the relevant third party.
Nothing in this Section limits liability that cannot legally be excluded under applicable law.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
KEY-CAD is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our Store are made directly with KEY-CAD.
By using the Services, you acknowledge that Shopify provides the ecommerce infrastructure supporting our Store but is not the seller of KEY-CAD products.
To the extent permitted by applicable law, Shopify is not responsible for the performance of sales contracts entered into directly between you and KEY-CAD.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve its services.
Information submitted through our Services may also be processed by third-party service providers where necessary to operate our store, process payments, fulfil orders, provide customer support, prevent fraud, perform analytics, or otherwise provide the Services.
Please review our Privacy Policy for further information regarding how personal information is collected, processed, stored, and shared.
SECTION 11 - FEEDBACK
If you voluntarily submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, or other content relating to KEY-CAD or our products ("Feedback"), you grant us, to the extent permitted by applicable law, a worldwide, non-exclusive, royalty-free license to use, reproduce, display, publish, and distribute such Feedback for purposes including operating, evaluating, improving, and promoting our Services and products.
You represent that you have the necessary rights to submit such Feedback and that your Feedback will not violate applicable law or the rights of third parties.
You must not submit content containing unlawful, abusive, defamatory, malicious, fraudulent, or infringing material or malicious software.
You remain responsible for the Feedback you submit and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.
If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you regarding the available options.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services to:
(a) violate applicable international, national, regional, or local laws or regulations;
(b) infringe or violate our intellectual property rights or those of third parties;
(c) transmit malicious code, viruses, malware, or other harmful technologies;
(d) collect or track personal information about others unlawfully;
(e) spam, phish, scrape, crawl, or otherwise interfere with the normal operation of the Services;
(f) impersonate another person or entity;
(g) submit false, fraudulent, or misleading information;
(h) circumvent security, authorization, access-control, or anti-fraud measures;
(i) interfere with or disrupt the Services or associated infrastructure; or
(j) engage in conduct that may unlawfully harm KEY-CAD, Shopify, other users, or third parties.
We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated, subject to applicable law.
SECTION 14 - AGENTS
For purposes of this Section, an "Agent" means software or a service capable of taking autonomous or semi-autonomous actions on behalf of a person or entity.
Where an Agent accesses or interacts with our Services, it must do so lawfully and must not conceal or misrepresent its automated nature where identification is reasonably required.
Agents must not circumvent CAPTCHAs, security systems, access controls, robot exclusions, rate limits, or other measures intended to protect or regulate access to our Services.
We may use technical measures to limit or control automated access to our Services where permitted by applicable law.
SECTION 15 - TERMINATION
We may suspend or terminate access to all or part of the Services if you materially violate these Terms, engage in fraudulent or unlawful activity, misuse our Services, or where otherwise permitted by applicable law.
You will remain responsible for amounts lawfully due before termination.
Sections which by their nature should continue after termination, including Intellectual Property, Feedback, Limitation of Liability, Severability, Governing Law, and other applicable provisions, will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes.
We make reasonable efforts to maintain accurate information but cannot guarantee that all information will always be complete, current, or error-free.
Except for warranties, guarantees, or rights expressly provided by KEY-CAD or required by applicable law, the Services are provided on an "as is" and "as available" basis.
Nothing in these Terms excludes, restricts, or modifies any statutory warranty, guarantee, or consumer right that cannot legally be excluded, restricted, or modified.
KEY-CAD products remain subject to all mandatory statutory guarantees and consumer protection rights applicable to the customer.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, KEY-CAD and its partners, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including any mandatory consumer rights.
Where applicable law does not permit certain limitations or exclusions of liability, those limitations or exclusions will apply only to the maximum extent permitted by law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless KEY-CAD and our affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, or liabilities arising from your unlawful use of the Services, material breach of these Terms, or violation of the rights of a third party.
This provision does not apply where such indemnification would unlawfully limit mandatory consumer rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined by a competent authority to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent legally permissible or, where necessary, severed from these Terms.
The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies or operating rules expressly incorporated into these Terms, constitute the agreement governing your use of the Services.
Nothing in this Section limits mandatory rights available to consumers under applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is legally required.
We may transfer, assign, or delegate our rights and obligations in connection with a business restructuring, sale, transfer, or other legitimate business transaction, subject to applicable law and without reducing any mandatory rights available to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with International laws, subject to any mandatory consumer protection laws that may apply based on your country or place of residence.
If you are a consumer, nothing in these Terms deprives you of protections afforded to you by mandatory provisions of the law applicable to you.
Any disputes will be subject to the courts and jurisdiction determined by applicable law.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change, or replace any part of these Terms by posting an updated version on our website, subject to applicable law.
Where required by law, we will provide appropriate notice of material changes.
Changes will apply from the effective date indicated in the updated Terms and will not retroactively remove rights already acquired under applicable law.
Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes where legally applicable.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Our contact information is:
Trading Name: KEY-CAD
Email: support@key-cad.net
Address:
KEY-CAD
Street: 16 Calle Cefeo 2F
Postal Code: 28938
City: Móstoles, Madrid
Business Phone Number: Please email support@key-cad.net
Business Registration Number: Please email support@key-cad.net
VAT Number: Please email support@key-cad.net